Services        Appraising your property and completing a rental assessment to ascertain a fair market value. Rent reviews are undertaken each time the property becomes available for rent, at the discretion of Kapiti Property Rentals and/or as requested by the owner.  Advertising of the property is through the local newspaper, websites and a display at our busy street frontage office window.  All applicants are required to complete an application form where identification, next of kin, previous addresses and the names of current and previous landlords, employment details and information on all occupants is disclosed. Reference checks and credit checks are completed along with checks to ensure all information provided by the applicant is true and correct.  A bond is collected from the applicant prior to keys for the property are issued and lodged with the bond centre until the end of each tenancy.  The Tenancy Agreement is drawn up and any extra clauses requested by the owner are added. All Tenancy Agreements must comply with the Residential Tenancies Act 1986 therefore any special conditions added to the agreement must not contract outside of this.  An initial inspection is undertaken prior to all tenancies commencing. This includes both a video and written inspection report. All chattels belonging to the property are also included and noted. Further inspections, at no extra charge, are carried out on a three monthly interval.  Rent is collected in advance from the beginning of the tenancy and paid weekly or fortnightly. With the use of our computerised property management system, rent is monitored on a daily basis. Any missed payment is followed up immediately and appropriate action taken.  Rent collected is held in a trust account and paid by direct credit at the beginning and at mid month to the owners after expenses have been deducted. A statement accompanies every payment made at the beginning of the month along with a full financial summary report at the end of each financial year for ease of completing tax obligations.  Maintenance is noted during the inspections and if necessary, repairs are undertaken after consultation with the owner unless it is an urgent health and safety issue whereby contractors are immediately called for necessary repairs. Quotes can be obtained in circumstances where major repairs or renovations are to be undertaken.  In the event where representation on the owners behalf is required at Mediation or Tribunal a representative from Kapiti Property Rentals will attend.